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Organisational members

Organisations join our Timebank for a variety of reasons:

- to acknowledge volunteers (with timecredits) for their services and help people to view the value of their time differently;

- to access the people and networks of Timebank;

- to collaborate on community events and initiatives,

- and to become more connected to the wider community.

How do we sign up?

The person who manages your organisational account must be an individual member of Tai Tokerau Timebank first, if you need to sign up as an individual  go to this page and fill in the Calendly form for an individual.

Once they are signed up they need to fill in the Calendly form for an organisation. (scroll down the page to find it). This will give us all the information we need to get your TimeOverflow account set up, and your Local Coordinator will do an orientation with you to explain how to manage TimeOverflow when an account manager. The account manager will need to complete the Organisational Member Agreement. It will seem like some information is being asked for twice, but that's because the OMA is also used for new account managers of existing organisational members.

1. Who can join Tai Tokerau Timebank?

Any community group, organisation or education group within Northland can become an Organisation Member of Tai Tokerau Timebank.

2. How can Organisations benefit from the Timebank?

Organisations get great benefits from being part of a Timebank: 

  • Being part of the Timebank network helps organisations integrate within the local community and connect with more people. 

  • Organisations gain access to a wider pool of volunteers from whom they can make specific one off or regular requests, this gives the organisation access to a wide range of services (such as carpentry, IT, proofreading etc.) which may not exist in their regular volunteer pool. 

  • Advertise local volunteer opportunities directly to those with time to give 

  • Recognise and reward volunteers 

  • Use of the platform to record volunteer hours and store contact information

3. How does the Timebank benefit?

Timebank benefits by more people joining and becoming active on Timebank. For example, if a Kindergarten signed up as an organisation and offered timecredits to parents who normally would do volunteer work for the school (eg. bake sales, PTA meetings, grounds maintenance) then potentially all the families that send their kids to the kindergarten could sign up. With each person who joins, the variety of skills and services available on the platform grows, which is beneficial to all Timebank members.

4. How do organisations earn timecredits?

Each organisation is unique. Organisations may earn time credits by letting out their rooms, providing staffing for an event, promoting timebank, running a workshop, providing transport or equipment etc. They might spend time credits on having someone from Timebank run a class for their group, rewarding any volunteers who are also Timebank members, or by having members do some property maintenance or baking for an event.

Sometimes timecredits can be donated to a group from other members or gifted from the Community Fund  (at the discretion of Tai Tokerau Timebank). If you are not sure what you could offer, have a chat to your Local Coordinator and they can help you figure out what could work. 

5. What if my organisation goes into timecredit debt? 

No problem! Many organisations go into debt with a Timebank on a regular basis. As long as the organisation is providing a reciprocal exchange to the Timebank community, we are happy for this to happen. Your Local Coordinator will work with you to manage your account appropriately. 

6. Can we do a trial to see if Timebanking will work for us? 

Yes! Please chat to your Local Coordinator if you would like to give Timebanking a go.

7. What are TTT's expectations of an organisational member?


  • Complete and sign the Agreement form 

  • Complete the TimeOverflow website profile

  • Assign a 'Timebank Manager' (TA) who must have an individual timebank membership 

  • Complete an organisation member orientation with a Coordinator



  • Post at least one Offer and one Request annually 

  • Exchanges between the organisational members and timebankers are recorded or reviewed by the organisation’s TM so that there is a level of accountability and consistency in transactions. The entering of exchanges on the TTT website can be done via a TTT coordinator if collated by the organisation’s TA eg in a spreadsheet, and submitted on a weekly or fortnightly basis.

  • Encourage your members to join TTT so that they can receive timecredits from you and enjoy the other benefits of belonging to TTT.

  • Maintaining a relationship between the organisation and the timebank community 

  • Respond to offers and requests through the website and via email 

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